I would like to place an order for pictures or order more pictures.
Of course! You can order online here or call 405-209-7197.
I didn’t send money to school on time, what do I do?
You can order online here, or call 405-209-7197.
How long do you keep photos available?
All photographs are archived. Email us for more information.
How do I get a refund?
Contact us at anne@focused.pics or call 405-443-9169.
What if I have a question about my order?
Contact us at anne@focused.pics or call 405-443-9169.
What if my child is absent on picture day?
There should be a retake day scheduled for your school. Contact us at anne@focused.pics or call 405-443-9169.
How long until my pictures arrive?
Packages arrive at the school 3-4 weeks after picture day.
Can I get a photo release?
All our CD’s come with a photo release. Contact us at doyce@focused.pics or call 405-209-7197.
What are exchanges?
They are smaller than wallet size, 1 1/2 x 2 1/2.
How long will I be able to order online?
The link will be open for 24 hours after picture day. Please contact the office after that to place your order.
Will I get to see a proof?
Fall pictures are pre-pay, and everyone will be photographed and receive a child safety card with the child’s picture attached. You are welcome to wait and order from that, but the pricing will be a little higher, plus shipping and handling.
Spring pictures are pre-pay only, and only those who are ordering will be photographed. No safety card or proof will be provided.